Returns & Exchanges
P.A.M. (Perks And Mini) offers a 14-day return window from the date of delivery for all full-priced items in original, unworn condition with tags attached. Please note that sale items and limited-edition collaborations are considered final sale and are not eligible for refund or exchange.
Request Authorization
Log into your account or contact our support team to request a Return Authorization (RA) number before shipping your items back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
Ship the Return
Affix the provided shipping label or send the package via a trackable service to our Melbourne or Paris warehouse as specified in your RA email.
Processing & Refund
Once received and inspected, your refund will be processed to the original payment method within 5-7 business days, excluding original shipping costs.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing